Refund Policy

Thank you for your interest in our store. Please note the following:

  • Should our clients need a refund on a pre-paid package, funds will be reallocated in the form of an ÉLAN store credit.
  • We do not offer refunds or exchanges for products or gift cards.
  • Performance of any service is at the sole discretion of our medical staff.
  • If you are not an appropriate candidate for a service you have purchased, the purchase amount may be applied towards another service or products that are available on our store.

Should you have any questions or concerns, please contact us at (813) 440-8743 or contact us here